Run a high‑performance contact center with real‑time control, deep analytics, compliant recordings, and outbound campaigns — fully managed on HAPBX Cloud
Today’s customers expect fast, intelligent, and personalized service. An outdated or disconnected call center system leads to:
It’s a seamlessly integrated, all-in-one solution that provides your business with every tool necessary to run a professional customer service operation.
By combining our full suite of professional modules—from Analytics and a Real-time Switchboard to AI-powered features—we empower you to move from reactive problem-solving to proactive optimization.
The result is reduced wait times, higher agent productivity, and a consistently exceptional customer experience.
Get our entire suite of professional call center tools Analytics, Switchboard, Recordings and Dialer fully integrated into one powerful plan
Our platform is engineered to handle your growing call volumes without compromising performance, ensuring enterprise-grade reliability
Manage your entire call center operation through an intuitive, user-friendly interface designed for efficiency
Leverage real-time and historical analytics to make informed decisions, track KPIs, and continuously improve your service quality
Boost your customer service with the power of AI-driven automation
Intelligently direct callers to the right agent or department based on their intent and needs
Provide your agents with AI-driven suggestions, scripts, and relevant knowledge base articles during live calls
Understand caller emotions and tone to gauge satisfaction levels and proactively address potential issues.
Turn call recordings into actionable insights.
Generate precise, time-stamped text from all your audio call recordings for thorough analysis.
Automatically identify and highlight critical topics, keywords, and phrases within transcribed conversations.
Leverage advanced analytics derived from transcriptions to improve overall team performance and identify training opportunities.
Deliver unparalleled support with AI-powered helpdesk solutions.
Convert customer queries from calls into organized helpdesk tickets automatically.
Reduce resolution times by providing agents with smart, context-aware recommendations for common issues.
Enable seamless inquiry handling around the clock, even when your human team is offline, ensuring continuous support.
Choose the package that best fits your budget and commitment
For a detailed comparison, visit our PBX Features page
This plan comes fully loaded with all our premium modules: Analytics & Stats, Real-time Switchboard, Call Recordings, and the Campaign Dialer.
The core AI features listed are included as part of the HAPBX Call Center Plan, giving you access to next-generation capabilities without hidden fees.
While the Enterprise license is a powerful PBX, the Call Center Plan is a specialized package that includes all our advanced call center modules and AI features pre-bundled for a comprehensive, out-of-the-box solution.
Yes. The listed server specs are the standard for this plan, but we can design a custom infrastructure plan for larger operations or specific performance requirements. Please contact our sales team to discuss.
The HAPBX Call Center Plan provides the tools, intelligence, and reliability you need to stand out. Contact our specialists today for a personalized demo and discover how we can transform your service operations.
An ultra-reliable, high-availability PBX platform with expert support and flexible solutions for IT experts and service providers
Full coyright and designed by ©HAPBX. All rights reserved
