The complete ecosystem for MSPs, ITSPs, and Carriers.
Deliver reliable, scalable, and profitable communication
services under your own brand
As a service provider, your growth depends on efficiency. HAPBX directly solves the critical challenges that impact your profitability and scalability.
Effortlessly manage hundreds of clients on a single, secure server. Our true multi-tenant architecture reduces admin overhead, simplifies updates, and allows you to scale your services with confidence.
01/06
Deliver the uptime your clients demand. Our core HA architecture with automatic failover ensures your services remain online 24/7, protecting your reputation and your clients’ business continuity.
02/06
Go beyond a standard PBX with Class 4 & 5 Softswitch capabilities. Offer advanced services like intelligent call routing, real-time billing, integrated SMS support, and much more.
03/06
Maximize your ROI. Our cost-effective model minimizes your hardware and operational expenses, allowing you to deliver top-tier services while maintaining high-profit margins.
04/06
Our platform is built to grow with your business. Leverage powerful REST APIs, AMI, and WebRTC support for seamless integration and scale from small setups to large, multi-tenant environments.
05/06
Offer a premium, high-value service out-of-the-box. The entire HAPBX Call Center Suite—including Dialer, Switchboard, Analytics, Recordings, and Billing—is included.
06/06
| FEATURE | CALL CENTER |
| Minimum Extensions | Server Capacity |
| Maximum Extensions | 5000 |
| Concurrent Calls | Server Capacity |
| All Features |  |
| Call Center | |
| Voice Mail | |
| Firewall | |
| Intrusion Detection | |
| Video Conference | |
| CDR | |
| User Portal | |
| Support Audio Codecsz | |
| Support Video Codecs | |
| Call Recording | |
| Music On Hold From Streaming | |
| Multiple Emails In The Extension | |
| Cell Cdr Events Report | |
| Voicemail Mp3 Attachment | |
| Multiple Emails Settings For Vm | |
| Phone Books Add / Edit / Delete External Contacts | |
| Time Conditions TZ Setting | |
| FEATURE | CALL CENTER |
| Branding | Pro |
| Branding Plus | |
| Multi-Tenant | 1 Tenant |
| Bulk Extensions | |
| Open VPN | Unlimited |
| Custom Context | |
| Dynamic Destination | |
| SMS | |
| Geo Firewall | Unlimited |
| High Availability | |
| IVR Stats | Unlimited |
| Maintenance | Pro |
| Paging Pro | |
| Phone Books | Pro |
| Queue Callback | Unlimited |
| Task Manager | |
| Virtual Faxes | Unlimited |
| API V2 | |
| Dynamic Routing | |
| Asterisk G729 | |
| Provisioning | Unlimited |
| Microsoft Teams Connector |  |
| FEATURE | CALL CENTER |
| VitxiWeb RTC | 250 |
| FEATURE | CALL CENTER |
| AI Agent | |
| Voicemail Transcription | |
| Recording Transcription and Analysis | |
| Helpdesk AI | |
| Audio from Text (Recordings Management) | |
| FEATURE | CALL CENTER |
| VitalPBX Connect App | 2 |
| FEATURE | CALL CENTER |
| Sonata Switchboard | Unlimited |
| Sonata Recording | Unlimited |
| Sonata Billing | Unlimited |
| Sonata Stats | Unlimited |
| Sonata Dialer | Unlimited |
| FEATURE | CALL CENTER |
| Ticket | |
| Wiki Site | |
| YouTube | |
Director of IT Operations
Honestly, the best feature of HAPBX is that I rarely have to think about it. The system is so stable and reliable that my team and I can finally focus on strategic IT projects instead of constantly putting out fires with the phone system.
Director of IT Operations
Honestly, the best feature of HAPBX is that I rarely have to think about it. The system is so stable and reliable that my team and I can finally focus on strategic IT projects instead of constantly putting out fires with the phone system.
VoIP Engineer
What I appreciate most is their support. When I have a complex routing or integration question, I’m not talking to a script reader; I’m talking to a real engineer who understands the technology deeply. Resolutions are fast and effective.
Head of IT
Migrating our clients from their old, legacy PBX systems was a daunting task, but the HAPBX platform made it seamless. We experienced zero downtime during the cutovers. Their implementation support is top-notch.
Lead DevOps Engineer
The well-documented API was a key factor for us. We’ve integrated HAPBX with our clients’ internal monitoring dashboards and CRMs to automate call logging. The possibilities are endless.
IT Director
We chose the HAPBX software license for the ultimate control. We can deploy it on our clients’ VMWare clusters, integrate it into their security policies, and have full control over the data. It’s the flexibility a modern IT department needs.
Information Security Manager
HAPBX takes security seriously. With built-in tools against VoIP fraud and call encryption, it provides the robust security framework we need to protect our clients’ sensitive data and maintain compliance.
IT Team Lead
One of our clients grew by 50% in one quarter. With HAPBX, adding 100 new users for them was as simple as a bulk import. The system scales effortlessly without requiring a massive hardware overhaul.
System Administrator
The web interface is clean, intuitive, and fast. What used to take me an hour of confusing work on other systems, I can now do in 10 minutes on HAPBX, whether for one client or many.
Head of Operations
For our clients with call centers, HAPBX’s high-availability architecture is critical. It has virtually eliminated downtime for them, and the advanced queue strategies helped boost their agent performance significantly.
Choose the package that best fits your budget and commitment
For a detailed comparison, visit our PBX Features page
This plan comes fully loaded with all our premium modules: Analytics & Stats, Real-time Switchboard, Call Recordings, and the Campaign Dialer.
The core AI features listed are included as part of the HAPBX Call Center Plan, giving you access to next-generation capabilities without hidden fees.
While the Enterprise license is a powerful PBX, the Call Center Plan is a specialized package that includes all our advanced call center modules and AI features pre-bundled for a comprehensive, out-of-the-box solution.
Yes. The listed server specs are the standard for this plan, but we can design a custom infrastructure plan for larger operations or specific performance requirements. Please contact our sales team to discuss.
The HAPBX Carrier Solution provides the technology, reliability,
and business model you need to succeed in a competitive
market. Contact our specialists today for a live demo.
Smart Unified Communication Software
Always Connected │ Always Secure │ Always Cost-Effective.
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