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Automate Your Outbound Maximize Every Call

Introducing the HAPBX Campaign Dialer, a progressive auto-dialer engineered to maximize agent productivity and enhance customer satisfaction. Eliminate wasted time and empower your team to connect with more clients, more effectively

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Is Your Outbound Team
Wasting Time on Repetitive Tasks?

  • Wasted Agent Time spent on manual dialing, listening to busy signals, and waiting for answers
  • Inconsistent Data Collection with no structured way for agents to capture critical customer information
  • Lack of Performance Metrics to measure campaign success, contact rates, and individual agent productivity
  • Inefficient Lead Management with no easy way to recycle contact lists or schedule callbacks
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A Powerful Toolkit to supercharge your campaigns

The HAPBX Campaign Dialer is packed with advanced features to give you granular control and unmatched efficiency, from initial setup to final reporting

Intelligent Campaign Management

Build, manage, and monitor your outbound operations from a single, centralized interface

Create Unlimited Campaigns

Assemble Queues, Contact Lists, Forms, and Dispositions into powerful, unified outbound campaigns

Flexible Dialing Modes

Choose between Automatic Preview or Manual Preview dialing to control the pace of each campaign

Advanced Contact Lists

Import contacts via CSV, XLS, or XLSX, with support for up to three phone numbers per contact

Dynamic Scripting

Provide agents with intelligent scripts that automatically populate with contact variables (e.g., customer name)

Campaign Weighting

Run multiple campaigns simultaneously and manage agent time proportionately by assigning percentage-based weights

Dynamic Agent Workflow

Empower your agents with tools that streamline their workflow and maximize their talk time

Integrated WebRTC Softphone

Agents can call directly from their browser with high-quality audio, no external hardware needed (requires VitXi license)

Custom Data Forms

Ensure consistent data collection with custom fields (Text, Select, Checkboxes, etc.) that can be set as required or read-only

One-Click Call Dispositions

Allow agents to quickly categorize the outcome of each call (e.g., "Positive," "Call Later") for accurate reporting

Scheduled Callbacks

Never miss a follow-up. Agents can schedule callbacks for a specific date and time, assigned to themselves or the entire team

Managed Pause Profiles

Accurately track non-call time with predefined pause reasons like "Lunch" or "Training”

Advanced Reporting & Control

Monitor performance in real-time and leverage enterprise-grade features for total control

Comprehensive Reporting

Generate detailed reports on agent activity, campaign disposition summaries, and individual calls made

Full Data Export

 Export any report to XLSX and CSV for deep analysis in Excel or other BI tools

Seamless Analytics Integration

The Dialer works in conjunction with the HAPBX Analytics module for a complete 360-degree view.

High-Availability Ready

The Dialer is fully compatible with HA environments, ensuring your outbound operations are always online

Flexible Licensing

Start with a full-featured Free version (up to 8 agents, 1 campaign) and scale to unlimited agents with simple, one-time payment licenses

Designed for
High-Performance Outbound Teams

Telesales & Outbound Agents

Spend more time talking, less time dialing. The integrated softphone, automated dialing, and intuitive interface allow you to connect with more prospects and focus on what you do best: selling

Campaign & Sales Managers

Take full control of your outbound strategy. Build, manage, and monitor multiple campaigns from a single dashboard. Use real-time reporting to track performance and optimize your campaigns for success

MSPs Offering Outbound Services

Create a new, high-value revenue stream. Offer professional outbound campaign services to your clients using our powerful, re-brandable, and multi-tenant ready dialer platform

GALLERY

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Everything you need is on the ground

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An ultra-reliable, high-availability PBX platform with expert support and flexible solutions for IT experts and service providers

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Contact us

  • +1 855-560-6789
  • info@hapbx.com
  • 2372 Morse Ave, Irvine, CA, United States, California

The Simplicity of SaaS . Fully Managed.

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